• All MHT products are backed by The LOWHAMINC Guarantee. We will gladly refund or replace an order due to fulfillment and/or carrier issues.

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• If you simply change your mind about a purchase, no problem! Please contact us at lowhaminc@gmail.com or call us at (800) Allow our Customer Service Department to get back to you within 24-48 hours.

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• If your order arrived damaged, we're sorry! Please contact us at lowhaminc@gmail.com and provide any photos of how your product(s) arrived. Allow our Customer Service Department to get back to you within 48-72 hours, as we investigate the issues experienced during transit.

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• We will refund your order once unopened items are received at our fulfillment center. Please keep in mind, the consumer is responsible for shipping charges.  

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• All returns must be authorized through our customer service department first before being shipped back to our warehouse. Failure to do so may cause a delay in processing your return.

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• The Lowhaminc Guarantee: This product is guaranteed to meet Lowhaminc quality performance standards or your money back.